BORO Publications

An Analysis of Services

10 May 2010

Abstract

The goal of this report is to provide an in-depth common conceptual understanding of services end-to-end across the enterprise – one that encompasses business, IT and technical services and gives a picture of what, in essence, a service is.

Paper Notes

The goal of this report is to provide an in-depth common conceptual understanding of services end-to-end across the enterprise – one that encompasses business, IT and technical services and gives a picture of what, in essence, a service is.

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